Solutions  /  Decision Assistant

Decision Assistant

Ask a decision question. Get a cited recommendation you can sign off.

ClearSignal consolidates dispersed evidence into one case, applies your policy rules, and returns a recommendation with citations, showing what triggered escalation and what drove the outcome.

Cited reasoning · Your policy · Full audit trail

Case openCASE · DA-2207
▲ Escalation triggered
Onboarding · Brightline Ltd
Decision: extend credit terms
Review
Aggregating evidence · applying policy
Cited recommendation · drivers
UBO resolved & verified
Cited · Companies House
Evidence
just now
Escalation rule triggered
Exposure over threshold
Policy
1m ago
No adverse media match
Cited · re-checked just now
Adverse
3m ago
Decision Assistant · cited--:--:-- UTC

One case, every source, cited

Credit dataSanctions & PEPAdverse mediaCompanies HouseUBO & ownershipYour internal notes

Why decisions don’t hold up

A decision is only as strong as the reasoning behind it. Most can’t show theirs.

01

Evidence is scattered

Data spread across systems slows analysis and stops anyone seeing the complete picture in one place.

02

Rationale isn’t documented

Recommendations without a recorded reason are exactly the ones that fall apart when they’re challenged later.

03

Policies drift in practice

Two reviewers read the same policy differently, and your risk appetite quietly moves with them.

Score vs. reasoned decision

A number can’t be defended. A reasoned decision can.

Same case, same evidence. Switch between a black-box score and ClearSignal’s cited recommendation to see the difference when it’s questioned.

⏸ Score only · no rationale

A score, with nothing behind it.

You got a number and made the call. When the decision is challenged six months later, there is nothing to point to.

Step 1Question submittedExtend terms to Brightline Ltd?
Step 2Evidence aggregatedCredit · sanctions · UBO · media
Step 3Policy rule triggeredExposure over threshold
Step 4Cited recommendationWith escalation drivers shown
DoneSigned off · record capturedEvidence + rationale + timestamp

What changes with ClearSignal

Faster approvals. Consistent calls. Defensible records.

01

Accelerate low-risk approvals

Clear-cut cases clear with minimal manual intervention, so your team’s judgement goes where it’s actually needed.

02

Keep decisions on-policy

Enforceable rules mean decisions stay aligned to your risk appetite, with no quiet drift between reviewers.

03

Defensible by default

Evidence, rationale and timestamps are captured automatically, ready for any future dispute or audit.

How it works

From a question to a signed-off decision.

Policy in, cited recommendation out. The record is kept for you.

1

Turn policy into rules

ClearSignal converts your policy into enforceable logic: thresholds, required checks and escalation triggers.

2

Ask the decision question

In plain English or a structured form: “can we extend terms to this customer?” Standardised output every time.

3

Evidence is aggregated

Relevant data is pulled into one case file: credit, sanctions, ownership, adverse media, your own notes.

4

Get a cited recommendation

A recommendation with citations and the escalation drivers shown, not a number you have to take on faith.

5

Decide and record

Approve, decline or request more evidence. The inputs, outputs, evidence and timestamps are captured automatically.

Capabilities

A reasoning engine, not a score.

Natural-language & structured input

Ask in plain English or via a form; get a standardised, comparable output every time.

Policy-led reasoning

Runs on your Policy-to-Rules engine, holding consistent risk thresholds across every case.

Evidence citations

Every recommendation references the source data behind it, so anyone can verify it in seconds.

Entity relationship mapping

Directors, UBOs and connected parties surfaced without manual cross-referencing.

Monitoring-triggered reviews

Material change routes a case back for review, with decision history preserved.

Audit trail & sign-off

Inputs, outputs, evidence, reviewer actions and timestamps captured end to end.

Defensible by default

The reasoning, recorded.

A recommendation you can’t explain is a liability. ClearSignal logs the evidence, the policy rule that fired, the recommendation and your sign-off. Every decision can be reconstructed exactly.

See a sample decision record

Case DA-2207 · decision record

Evidence aggregated

Credit · sanctions · UBO · adverse media

Cited

Escalation rule triggered

Exposure over policy threshold

Policy engine

Recommendation issued

Approve on tighter terms · drivers shown

Decision Assistant

Signed off · record captured

Evidence + rationale + timestamp

14:22 UTC

Policy-to-Rules

A score can’t be defended. A reasoned rule can.

ClearSignal converts your policy into enforceable logic: thresholds, required checks and escalation triggers. Every recommendation reflects your risk appetite, not a generic model.

POLICYYour risk policy
IF Evidence complete · low riskRecommend approve
IF Exposure over thresholdEscalate to review
IF Sanctions or PEP matchRequire EDD
IF Material change detectedRe-open the case

Frequently asked

The questions risk teams ask first.

No. The Decision Assistant provides a cited recommendation; your team decides and approves. The point is to make that judgement faster and better-evidenced, not to remove it.
No. Every output includes the reasoning and citations to the underlying evidence, so a recommendation can always be checked and defended.
Yes. It operates on your policy rules: thresholds, required checks and escalation triggers. Decisions reflect your risk appetite, not a generic model.
Monitoring triggers a review when a material change occurs, routing the case back with its history preserved.
Yes. Inputs, outputs, evidence, reviewer actions and timestamps are captured automatically for every case.
Most customers go live the same day. Upload your policy, connect your data, and start asking decision questions.

Book a 15-minute demo

Turn evidence into decisions you can defend.

See how ClearSignal aggregates the evidence, applies your policy, and returns a cited recommendation your team can sign off in confidence.

Policy-to-RulesCited reasoningEntity mappingAudit trail